Ebajee Privacy Policy
Ebajee places the highest importance on the privacy of users in Bangladesh. In this policy, we clearly explain what information is collected, how it is used, and how it is kept secure. Please read this policy carefully before using our platform, as it contains important information about your rights and responsibilities. If you have any questions, do not hesitate to contact our support team.
Data Collection
We only collect the personal information that is strictly necessary for account management and service delivery.
Data Protection
Every piece of your information is kept secure through encryption and modern security technologies, with no unauthorized access.
Your Control
You can view, correct, or request deletion of your information at any time. You own your data.
Detailed Privacy Guidelines
1. Information We Collect
When you register at ebajee, we collect your name, email address, mobile number, and date of birth. This information is essential for verifying your identity and keeping your account secure. Beyond that, when you use our platform, certain technical data such as device type, IP address, and browsing activity may be collected automatically. For financial transactions, payment method details are collected and stored with the highest level of security. We never collect more information than is necessary.
2. Purpose of Data Use
Collected information is primarily used for account management, transaction processing, and customer service. ebajee also uses information to provide a personalized experience tailored to your preferences. We obtain your consent before sending promotional offers and updates, and you may opt out at any time. Information is analyzed to prevent fraud and ensure platform security. Some data may also need to be retained to meet legal obligations, managed in accordance with relevant regulations.
3. Sharing Information with Third Parties
We never sell your personal information or share it with third parties for advertising purposes. However, payment processors and technology service providers may have access to limited information to perform specific functions. These partner companies operate under strict confidentiality agreements and may only use the information received for designated purposes. In response to lawful requests from law enforcement authorities, we may be required to provide information in accordance with legal obligations. In any such situation, we always strive to protect your interests to the fullest extent.
4. Data Security Measures
Ebajee uses industry-standard encryption technology to protect your information, including SSL/TLS encryption. Our servers and databases are subject to regular security audits. Multi-factor authentication and firewall systems actively work to prevent unauthorized access. In the event of a security incident, we promptly notify affected users and take the necessary measures. Our security team monitors the platform 24/7 to keep your account safe at all times.
5. Cookies & Tracking Technologies
Our website and app use cookies to enhance your experience. These cookies help remember your login state, save language preferences, and improve platform functionality. You can manage cookies through your browser settings, though disabling certain cookies may limit some site features. We do not use any third-party advertising tracking cookies. Contact support to learn more about our cookies policy.
6. Your Rights
As a user of our platform, you have certain fundamental rights that we respect. You may request to view your stored information at any time, and if any information is incorrect, you may submit a correction request. You also have the right to request deletion of your personal data upon account closure, within the limits of legal obligations. You may also object to or request restriction of data processing in certain circumstances. To exercise these rights, email [email protected].
7. Data Retention Period
We retain necessary information for as long as your account remains active. Even after account closure, financial records and transaction data may be kept for a specified period in accordance with legal requirements. Certain information may be retained long-term for fraud prevention and security purposes. Once the defined retention period expires, data is securely deleted to prevent any misuse. Contact us to learn more about specific data retention periods.
8. Policy Changes
Ebajee may update this privacy policy from time to time, and every change will be published on this page. For significant changes, we will notify you via your registered email or app notification. Continued use of the platform after a policy change will be considered as your acceptance of the new policy. It is therefore in your interest to visit this page regularly. Protecting your privacy is our primary commitment and we always operate with full transparency.
Have More Questions?
Our support team is always ready to help with any privacy-related questions. Our FAQ This page answers common questions. For further assistance, email us directly at [email protected] or register now to join us.